Privacy & Terms

Document one

Privacy Policy

Last updated 10 November 2026

Mirifice Studios is a sole proprietorship based in Johnson City, Tennessee, operated by Jack Brown. You can reach us any time at info@mirifice.xyz.

What we collect

If you only visit this website: nothing. We don't place advertising cookies or third-party analytics trackers on this site, and we don't build a profile of you.

If you contact us or request a free audit: your name, email address, business name, and whatever else you choose to send us — along with whatever is publicly visible about your business online, which is what the audit looks at.

If you become a client: business contact details, billing information, and access to the accounts we manage for you. Depending on your plan, that can include your Google Business Profile, Meta pages and ad accounts, website hosting, analytics, and booking system.

Where your billing information goes

Payments are processed by Stripe. Card numbers go directly to Stripe and we never see or store them. Stripe keeps the records required to process your payments, under their own privacy policy.

How we use what we collect

• To do the work you hired us for, and to report on it
• To bill you and keep records our accountant and the IRS require
• To reach you about your account, your content calendar, and your results

We don't sell your information, rent it, or hand it to data brokers. We don't send marketing email to people who haven't asked to hear from us.

Who else sees it

Only the companies whose tools are needed to do the work: Google and Meta for the profiles and ads we run on your behalf, Stripe for payments, and the services that host your website and our files. Each one holds only what it needs. We'll also disclose information where the law requires it.

Your results dashboard

Client dashboards are encrypted and open only with the password we set with you. We can't recover a lost password — we can only replace it, which re-encrypts your dashboard under the new one.

Two things that are on you: choosing a password that isn't easy to guess, and keeping the link and password to yourself. Anyone who has both can see your numbers. Tell us and we'll change the password the same day.

Content we publish for you

Photos, video, and customer stories we post on your behalf come from you, and it's your responsibility to have permission from anyone who appears in them. If you're in a regulated field — healthcare, medical aesthetics — we follow whatever consent and privacy rules your licence requires, and we'll ask you to confirm them in writing before anything goes out.

How long we keep things

We keep client work and reporting for as long as you're a client and for three years afterwards, so we can answer questions about past work and meet record-keeping requirements. Billing records are kept as long as tax law requires. Audit requests from people who never became clients are deleted within a year.

Asking us to delete your information

Email info@mirifice.xyz and tell us what you'd like removed. We'll do it within 30 days and confirm when it's done, except where we're legally required to keep something — in which case we'll tell you exactly what and why.

Children

Our services are sold to businesses. This site isn't directed at children under 13 and we don't knowingly collect their information.

Changes

If this policy changes, the date at the top changes with it. If a change meaningfully affects current clients, we'll email you rather than quietly update the page.

Document two

Terms of Service

Last updated 10 November 2026

These terms cover work done by Mirifice Studios. Anything we agree in writing with you specifically — a proposal, a quote, an email — takes precedence over what's here.

What you're buying

The services named in your proposal or package: some combination of website design and build, local SEO, social media management, Google Business Profile management, and paid advertising. Anything outside that scope is quoted separately before we start it.

Paying for it

• One-time projects take a 50% deposit before work starts, with the balance due on completion.
• Monthly plans are billed in advance on the same date each month.
• Ad spend is separate. You pay Google and Meta directly. It isn't part of our fee and we don't mark it up.
• Invoices are due on receipt. If an invoice goes 14 days past due we may pause work until it's settled.

How long it runs

Monthly plans ask for an initial 90 days, because that's roughly how long it takes for the work to show up in your numbers. After that they're month to month — give us 30 days' notice any time and we'll stop at the end of your paid period. We may end an engagement with the same 30 days' notice.

What we need from you

• Approval of each month's content calendar, so posting isn't held up
• Access to the accounts we're managing
• Accurate information about your business — hours, prices, services, claims
• Permission from anyone appearing in photos or video you give us

If approvals or access are delayed, timelines move accordingly.

What we don't promise

We don't guarantee specific results. Not a search ranking, not a number of customers, not a revenue figure. Google and Meta change their systems constantly, competitors act, and seasons turn. What we do guarantee is the work itself: the posts, the pages, the profile management, and an honest monthly report showing what it produced — including when the answer is "not enough."

If the work isn't paying off, we'll say so and tell you what we'd change or whether you should stop.

Who owns what

Once you've paid in full, you own your website, your content, and your accounts, and they stay yours if you leave. We keep ownership of our own internal tools, templates, and processes. Unless you ask us not to, we may show the work in our portfolio.

Other people's platforms

Much of this work happens on systems we don't control. If Google changes how listings rank, or Meta rejects an ad, or a platform suspends an account for reasons outside our work, we'll help you sort it out but we aren't responsible for the platform's decision.

Liability

If something goes wrong and we're at fault, our liability is limited to the fees you paid us in the three months before the problem. We aren't liable for lost profits or indirect losses. Nothing here limits liability that can't legally be limited.

Where disputes go

These terms are governed by the laws of the State of Tennessee. Before anything formal, email us — most problems are a conversation, not a court case.